Privacy Policy

1. Introduction

This Privacy Policy explains how Oku Markets Limited ("Oku Markets", "we", "us", "our") collects, uses, discloses, and protects information about you when you use our website or services. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Oku Markets Limited is a company registered in England and Wales. We operate as a multi-agency foreign exchange broker. For data protection purposes, Oku Markets Limited is the data controller.

Contact: compliance@okumarkets.com

3. Information We Collect

We may collect the following categories of personal data:

• —Identity data (name, date of birth)
• —Contact data (email address, telephone number, postal address)
• —Financial data (bank account details, transaction history)
• —Business data (company name, registered address, beneficial ownership information)
• —Technical data (IP address, browser type, pages visited)
• —Communications data (enquiries, correspondence)

4. How We Use Your Information

We use your personal data to:

• —Provide and manage our services
• —Comply with legal and regulatory obligations (including anti-money laundering checks)
• —Communicate with you about our services
• —Respond to enquiries and complaints
• —Improve our website and service quality
• —Send marketing communications (where you have consented)

5. Legal Basis for Processing

We process your data on the following legal bases: performance of a contract; compliance with a legal obligation; legitimate interests; and, where applicable, your consent.

6. Data Sharing

We may share your data with: our regulated partner firms (payment institutions, e-money institutions); compliance and verification service providers; IT and system providers; and regulators and law enforcement authorities where required by law. We do not sell your personal data to third parties.

7. Your Rights

Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request erasure (in certain circumstances); restrict processing; data portability; and to object to processing. To exercise any of these rights, please contact compliance@okumarkets.com.

8. Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory and accounting requirements. For client data, this is generally five years after the end of the business relationship.

9. Cookies

Our website uses cookies. For more information, please see our Cookies Policy.

10. Contact & Complaints

If you have concerns about how we handle your data, please contact us at compliance@okumarkets.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.