Frequently Asked Questions

Yes, we set prices based on the services you need and the amount of currency you transact in a year. We'll be up-front and honest about the cost of our services and you're free to ask for a report on your account's pricing at any time.

We certainly do, but it depends on the circumstances and your needs. Ask us and we'll let you know if we can help or if we think there's another company that would better serve you.

Yes, we have a free to subscribe newsletter which you opt into. We won't ever contact you without your consent and we won't sell your data.

Yes, we can provide you with multi-currency accounts in your name (not ours).

Yes, we believe in educating and empowering our clients. We will guide you through the noise, the jargon, and the FX sharks to make better financial decisions for your business. You can trust us.

We work with two FCA-regulated service providers for our FX and Payments services. Assure Hedge (UK) Limited provides the MiFID FX Services and The Currency Cloud Limited provides our (Non-MiFID) Payments Services. Please ask us for more details on regulation, safety, and security if you have questions or concerns.

Many businesses get a better deal with Oku Markets. Just beating exchange rates is so 2010 – we lead on value, service, and fairness on pricing. We'll tell you our prices and then we'll stick to them. We won't mess you about.

We work exclusively with well-capitalised and well-established FCA-regulated firms, Assure Hedge (UK) Limited, The Currency Cloud Limited, and Ebury Partners UK Limited. Oku Markets Limited does NOT handle client money.

Client funds are safeguarded by our FCA-regulated e-money partners at banks and credit institutions. Ask us for more info.

Yes in fact we have two. Depending on your needs we'll set you up on a leading trading and payments platform and guide you the entire way.

Yes, you can call through to our dealing line on 0203 838 0250 if you prefer to use the dog and bone.

We're real people – don't be shy, pick up the phone, write a text, send an email... If we can help then we will.